Terms of Service

These Terms of Service ("Terms") govern your access to and use of FilmProcessor (the "Service"), operated by Psyché Tropes Limited, a company incorporated in England and Wales ("we", "us", "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

We may update these Terms from time to time. Material changes will be communicated with reasonable notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

FilmProcessor is a browser-based professional post-production toolkit providing tools including, but not limited to:

• DCP Studio — browser-based Digital Cinema Package encoding
• Transcoder — professional video and audio format conversion
• Media Player — multi-format playback with surround audio support
• Surround Mixer — browser-based multi-channel audio mixing
• Fileshare — secure, privacy-first file transfer

The Service is provided for professional and commercial use in the film, broadcast, and media production industries.

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us promptly of any unauthorised use of your account
• Accept responsibility for all activity that occurs under your account

You must be at least 18 years old to create an account. By registering, you represent that you meet this requirement.

4.1 Permitted Use

You may use the Service for lawful professional and personal media production purposes, in accordance with these Terms.

4.2 Prohibited Use

You must not use the Service to:

• Process, store, or distribute content that infringes any third-party intellectual property rights
• Upload or process content that is illegal, harmful, threatening, abusive, defamatory, or obscene
• Attempt to gain unauthorised access to any part of the Service or its infrastructure
• Circumvent, disable, or interfere with security features of the Service
• Use the Service in any manner that could damage, disable, or impair its functionality
• Reverse engineer, decompile, or attempt to extract source code from the Service
• Resell or sublicense access to the Service without our prior written consent

5.1 Our IP

The Service, including all software, tools, interfaces, and associated technology, is owned by Psyché Tropes Limited and protected by intellectual property laws. These Terms do not grant you any ownership rights in the Service.

5.2 Your Content

You retain full ownership of all media files, projects, and content you create or process using the Service. We claim no intellectual property rights over your content. We will not access your content except as strictly necessary to provide the Service or as required by law.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in that policy.

FilmProcessor operates on a Zero-Retention Processing (ZRP) principle. Media files processed through the Service are not stored on our infrastructure beyond the duration required to complete a processing operation.

Certain features of the Service may be offered on a paid subscription basis. Where applicable:

• Fees are as stated on our pricing page at the time of purchase
• Subscriptions renew automatically unless cancelled before the renewal date
• Refunds are handled in accordance with our Refund Policy and applicable consumer protection law
• We reserve the right to change pricing with reasonable advance notice

8.1 Service Availability

We aim to provide a reliable service but cannot guarantee uninterrupted or error-free operation. The Service is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law.

8.2 Limitation of Liability

To the fullest extent permitted by applicable law, Psyché Tropes Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service. Our total liability to you for any claim arising under these Terms shall not exceed the fees you paid us in the twelve months preceding the claim.

Nothing in these Terms limits our liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded by law.

You may close your account at any time by contacting us or using the account deletion feature within the Service.

We reserve the right to suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have breached these Terms or if required to do so by law.

Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination will continue to apply.

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We encourage you to contact us first to resolve any concerns informally before initiating formal legal proceedings.

Psyché Tropes Limited complies with the UK Online Safety Act 2023 to the extent applicable to our service. We are committed to maintaining a safe environment for all users. Reports of illegal content or conduct can be made via our contact page

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Psyché Tropes Limited
Contact: contact page
Website: filmprocessor.io